I Just Won the PowerBall!

September 29, 2010 § Leave a comment

It’s true! I happened to play $5 on the multi-state PowerBall and I won! After purchasing a drink, I walked out with $7.82. That makes me a winner.

It is a common practice for media to create an eye catching title to lure readers. Marketers do the same with the products they sell. Although there may be truth in the advertising, it doesn’t mean that the product is a high quality product. Advertising is made to sell the product, not review its performance.

The same is true with Staffing. High market presence, fancy brochures and cute Tchotchke does not make for a quality staffing company. Performance, communication, reliability and a partner with your business is what matters.

Workers Temporary Staffing – Orlando is here to help you with your staffing needs. We will discuss your needs, recruit and screen qualified candidates and provide you with quality follow up service insuring your satisfaction with the Team Member we have provided you.

Click on the About link to the right and feel free to contact us.

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As the Head turns, so goes the Body

September 10, 2010 § Leave a comment

Leadership is a complex issue.  A leader has the responsibility of moving a group of people in a particular direction.  He is responsible for the productivity, quality, timeliness and morale of both project and people.  He must juggle internal and external interactions, systems and processes, Vision and Planning.  It’s certainly not an easy job.

But what makes a good leader.  Must he be dyanamic? Forceful? Visionary? Realistic? Decisive?  All of these things and more?  Impossible!

No one person can possess all of the characteristics that a good leader needs.  I am reminded of the story of Moses, whom the Bible states was chosen to lead the Israelites our of Egypt and into the Promised Land.  Moses had a huge handicap – Public Speaking.  As a result, his brother Aaron became the Voice of Moses.  We don’t know if this was a physical handicap or a psychological one .  It was a serious weakness nonetheless.  This leader recognized his weakness and utilized a person who complimented him with his  strength and successfully accomplished what seemed an insurmountable task.

Delegation is the key.  If a leader is a people person, find someone who’s strength is operations to run things on a day to day basis while you work with customers generating new business.  If a leader is a numbers person, find a person who can be the face of the company to its employees and customers.  You can’t do everything.

Surround yourself with competent, high quality, trustworthy people who are committed to helping you move the company forward.  There is no shame in not being proficient at everything.  The shame comes from not admitting your weaknesses.

As a staffing company, we can compliment and assist in your success by recruiting and placing the right person in your company.  We can help your HR Managers and Operations Managers by taking some of the burden off their plate, freeing them up for other more important tasks.  Hiring a staffing company to fill positions does not mean your HR department lacks the expertise necessary, it just means that they are taking advantage of one additional source of quality candidates to insure that the right person is put into the job.

Would you like more information about how we can help?  Click on the “About” link to the right.

I Bought a New Car and all I have is a Driveway Full of Regret

June 30, 2010 § Leave a comment

I bought a new car, whose brand I will not mention.  This car fit the bill.  It was a second car.  It had great gas mileage.  It also rated high on safety.  It was small, but again, it was purchased with commuting in mind.  The test drive went great.  We drove approximately 1.5 miles and my wife and I determined, based on our research, conversation with the sales person and the experience of driving it 1.5 miles, that this was the car for us.  The trouble started on my first day to work.

The right arm rest was too low!  My typical driving stance is right elbow on the middle arm rest while holding a cup of coffee and left hand on the steering wheel.  The rest was a good 6 inches lower than where my elbow would naturally rest.

The gas pedal was angled awkwardly.  The pedal required a pressure from my right foot that created an ache in my ankle.  There was just no getting comfortable for my right leg.

The radio was tinny.  I know I bought a cheap car, but does the radio to sound like a transistor radio I used to walk down the street with in the 70’s?

The driver’s seat tilted forward ever so slightly.  This was really annoying.  It was so subtle, that I didn’t notice this for several weeks and then I couldn’t stop thinking about it.  I always had the sensation of falling forward out of my seat.  This drove me crazy.  How could I have purchased a car like this?  Thousands of dollars and now I am stuck.

I started thinking that the manufacturer should give me a 90 day satisfaction guarantee.  If I am not happy, I bring it back and pay for what I used and get something different.  What a great customer service concept.  One that is used by many different industries….including Staffing.

A typical employer will pay the cost to advertise the position that is available.  They take the phone calls inquiring about the job.  They stack up emailed and faxed resumes and they create 3 piles – Yes, No and Maybe.  Phone calls are made to the Yes candidates, setting interviews with them.  Interviews are conducted for all of the candidates for a 30-45 minute period in which the candidate tells the interviewer only the good things he’s done and the interviewer attempts to get the “real story” from the candidate.  It’s a cat and mouse game.  Background checks, reference checks, etc are conducted and then an offer is made.  If the offer is accepted – great.  After you hire the person, you then find out that they lied on their resume, over exaggerated their experience, or some other deal breaker that would have likely resulted in their resume populating the No pile.  And now you have to go through the trouble of a termination and start the process all over again.  And, of course, your number 2 choice already took another job.  What a pain!

Worker’s Temporary Staffing can do it for you.  We source the candidate for you.  We interview and screen them thoroughly.  We conduct background checks if needed.  We then provide you with multiple candidates who you can then interview if necessary.  Often, our customers will trust our judgment and ask us to have the best candidate show up for work the next day.  Here is where the advantage lies.

The candidate then goes through a job interview while performing the job.  If for any reason, you are not satisfied with their work, we will send out another candidate for you.  No uncomfortable terminations.  No phone calls.  No piles of resumes.

This is one of the top 3 reasons to use staffing.  It saves you time.

Call us and give us a try.  Just click on the About button for more information.

Can Kindness be Found in a Waffle House?

June 23, 2010 § Leave a comment

My wife and I were dining on what is arguably the best breakfast in the world – eggs, sausage and waffles at the Waffle House.  I am a people watcher.  My wife…not so much.  She complains regularly that I am not paying attention while she is speaking to me in public because something or someone will catch my eye.  She’s often right.

On this day, I noticed a woman and her 2 children approach the cashier to pay for their meal.  Several years ago, Waffle House was cash only.  No credit cards were accepted.  This woman, being a Waffle House Rookie, was not aware of this and was caught with no cash.  During this conversation, a man and wife filed into line behind her to also cash out.  The gentleman could not help but become aware of the situation and promptly insisted on paying for the woman’s breakfast.  I was fascinated by this act.  It was spontaneous and generous.  The woman thanked the couple repeatedly.

I pointed out this commotion to my wife and she told me that she recognized the gentleman as the pastor at a church she attended years ago.  We talked about how nice this was and it made an impression on us.

Fast forward 18 months.  Same Waffle House, same fantastic breakfast and coincidentally, same couple who had paid for the woman’s breakfast.  We motioned for the waitress and told her that we wanted their check.  We paid for their check and tip and left them a note the gist of which said “We saw what you did a year and a half ago and we wanted to do the same for you.”  Then we left as quickly as possible.

This is a fun story to tell.  We don’t tell it to brag, we tell it to encourage people to do nice things.

Fast forward 6 months…my wife receives a phone call on a Sunday afternoon from a friend who still attended the church where the pastor preached.  She was also aware of our story.  She told my wife that the pastor had related the story in his sermon that morning as an illustration of kindness.

This particular story was retold to his congregation of 500+ people.  His simple act of kindness wound up not just affecting the woman and her kids.  It affected the cashier, the waitress, my wife and I, our friends and eventually, his congregation and who knows beyond that.

We were lucky to see the ripple effect of this act.  This does not happen very often.  Usually your act of kindness goes unrecognized and without thanks.  You can only hope that it will make a difference.

Here are some examples of random acts of kindness.

  1. Pay the toll of the person behind you.
  2. Donate to a charitable cause.
  3. Send an anonymous card.
  4. Let the person in a hurry behind you, go in front of you.
  5. Pay for the person’s drink behind you at the 7-11.
  6. Give your lunch to a homeless person.

These are simple, but they are so uncommon, people will wonder what your agenda is.

Aesop said, “No act of kindness, no matter how small it is, is ever wasted.”

Poll for the Day

June 9, 2010 § Leave a comment

Clear Expectations

June 9, 2010 § Leave a comment

I heard a story once about a father who told his toddler son that he could play in the front yard, but he was not to go around the corner of the house where dad could not see him.  As toddlers are wont to do, the boys play took him from one part of the yard and then another only to wind up out of sight on the side of the house.  The father, who was working on his car, did not spy his son during a periodic lift of the head. He began shouting the boys name and walking the yard with a parental urgency.  He found the boy on the side of the house, out of the father’s line of sight.

“Now son,” said the father sternly, holding the boys gaze, “we talked about this.  You may play in the yard, but your are not to go around the corner.  Do you understand?”  The boy nodded dutifully and was led by his father back into the front yard.

A short time later, the father again looked up from his task only to find that the boy again had wandered out of sight.  The father hurried to the side of the house and found the boy poking a bug with a stick.

The father felt that the first act of disobedience was resolved by confirming expectations.  The second act of disobedience was obviously an act of defiance that required measured discipline.  After “dusting his diaper” the father again held the boy’s gaze and said, “Now do you understand how important it is for you not to go around the corner?”  The boy tearfully looked in his father’s eyes and said, “Daddy, what’s a corner?”

One of the major advantages of staffing is to have the opportunity to work a person for a trial period without long term commitment.  If the person seems to fit in, do a good job, have a great attitude, then their assignment is continued, lengthened or they are even hired on.  If the candidate does not meet the needs of the customer, that person can be replaced or the assignment ended with no questions asked.

I have found in my 15 years of experience, that sometimes it is a matter of setting clear expectations for the temporary.  Put yourself in the temps shoes.  You are entering into a strange environment.  You don’t know if the atmosphere is serious, fun, or quiet.  You don’t know if the supervisor is driven, relaxed or lazy.  You don’t know where the bathroom is, much less when it is appropriate to excuse yourself.  Not only do you have to learn the tasks that complete your job quickly, you have to become aware of the politics within the department in which you work.  You have to know who to ask questions of and who not to.  There is a tremendous amount of pressure on a temporary worker to learn the job and the environment in a quick amount of time.  If you don’t, things “may not work out”.

My advice is to take extra time with a temporary worker during her first few days to insure that she completely understands the tasks for which she is responsible.  Here are some suggestions:

  1. Ask them open ended questions about their job history.  This opens the door for them to “sell” you on themselves and you can learn much about them.
  2. Take time to familiarize them with the workplace.  Show them the restroom, break room, smoking area, employee parking, etc.  Let them know what time they can take their breaks and lunch.
  3. Explain the job thoroughly.  Insist that the temp take notes.  This way you can insure they understand what you are saying.
  4. Create an atmosphere that is open to questions.  Sometimes, temps are too scared to ask questions.  They then make assumptions on what to do which leads to problems.
  5. If a mistake is made, review the process with them so that the same mistake is not made again.  Everyone makes mistakes when they are new to the job.  A quality employee goes to great effort not to make the same mistake repeatedly.
  6. Assume that the temp wants to do a good job until you receive information that proves otherwise.  Most temps want to perform well.  They are in transition between jobs and hold out hope that you will see nothing but gold in them and offer them a full time job.
  7. Finally, talk to your staffing professional.  They may be able to help you get the temp back on the road to productivity.  Often the staffing professional has worked with the temp on other assignments and can help correct any performance or behavioral issues.

Clear expectations are the key to quality performance in your temp.

A Word about Sacrifice

May 28, 2010 § Leave a comment

I would like to step away from my traditional notes on Staffing and speak for a moment about Sacrifice.  This is a term that we all are familiar with and, I believe, we all participate in to some degree.

A person who sacrifices is typically characterized as a person who gives up something of Value to them so that others may benefit.  The value of what they give can be measured by the importance of the benefit imposed on the receiver.

Giving up my place in line at McDonald’s to an elderly gentleman is a small Sacrifice.  I give up the opportunity to get my food faster.  The gentleman benefits by not having to stand in line and getting his order quickly.  This is a small sacrifice.  These Sacrifices build an immeasurable character in a person.  Repeated practice allows you to look at others in the world as opposed to your self.  It drives your perspective outward.  It raises your head up as you walk.  It finds you reaching out to a brother, a friend and even strangers.  And oftentimes, it is thankless.

I have been impacted recently, by the sacrifice of a large group of people.  Our United States Servicemen and women.  Four days after this Memorial Day, I will have the privilege of releasing my youngest son into the care of the United States Marine Corps.  He will be leaving for California for a month or so and then on to Afghanistan.

This word sacrifice has been heavy on my heart for the past several months in anticipation of this upcoming day.  My sacrifice is not seeing my son for 7+ months.  The loss of innocence he will likely experience through immersion into a foreign land overwhelmed by unspeakable violence.  The possible harm or injury or worse that he may experience while serving his tour.  This is a sacrifice that is nearly unbearable for me as a Father.

My son came home one day from First Grade.  He complained to me about two Second Graders that were following him down the sidewalk and kicking his feet.  In an effort to avoid an unbalanced confrontation, he ran away.  It was on this day, 18 years ago, that I discovered that I would not be able to protect the ones that I had been charged with all of the time.  So I changed my focus, from protecting him, to teaching him how to protect himself from harm.  I don’t just mean physical harm, but emotional harm as well.  I taught him how to use his words, instead of his hands.  How to share and give.  How to avoid those who did not share our beliefs of fairness and friendship.  I taught him how to respect and to command respect.  I equipped the boy with all that I new.  It can be said, that I have worked all these years to prepare him for the difficult moments ahead.  And now after having invested so much time, effort and love in this young man, I must give him up willingly to serve my country.  I can only hope that when my country is unable (or God forbid, unwilling) to protect him, that everything I have given him in the past will see him through to a glorious homecoming to his mom, his family, his friends and to me.

And so, I give to you, my countrymen, the best that I have – my son.  This is my sacrifice.

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